Privacy Policy
I – Privacy and Personal Data Protection
At Tree Flowers Solutions, Lda, we take the privacy and protection of our customers’ and users’ personal data very seriously. We aim for full transparency regarding the rules and principles that govern the protection and processing of personal data, strictly complying with applicable legislation – the General Data Protection Regulation (GDPR) and the Personal Data Protection Law.
We adopt appropriate technical and organizational measures to safeguard personal data against loss, accidental or unlawful destruction, unauthorized access, or improper alteration.
Our website may contain links to external websites. While these links are provided in good faith, we are not responsible for the collection or processing of personal data on those websites, nor for their accuracy or reliability. This Privacy Policy does not apply outside Tree Flowers Solutions’ website.
We recommend that our customers keep their devices updated and protected against digital threats.
This Policy may be updated at any time, with changes duly announced on our website.
II – Scope of the Privacy Policy
This Policy applies exclusively to the collection and processing of personal data by Tree Flowers Solutions.
III – What is Personal Data
Personal data refers to any information related to an identified or identifiable person, including audio and images.
IV – Data Controller
Tree Flowers Solutions, Lda (Tax ID: 516076728), headquartered at Brigantia Ecopark, Avenida Cidade de Leon, 506, 5300-358 Bragança, is the entity responsible for processing the personal data collected. We determine which data is collected, how it is processed, and for what purposes.
V – Data Sharing with Third Parties
Tree Flowers Solutions may engage third parties to provide specific services that may require access to customers’ personal data. In such cases, we ensure these entities comply with legal obligations and adopt proper security and confidentiality measures.
Data sharing with third parties will only occur:
a) When legally required;
b) With the customer’s express authorization.
VI – Data Collection Conditions
Personal data is collected with the customer’s explicit consent, which can be withdrawn at any time, free of charge.
Some personal data is essential to the provision of our services. Failure to provide such data may prevent the delivery of the requested services.
VII – Data Retention
Personal data will be retained only for the period strictly necessary to provide services, fulfill legal obligations, and safeguard customers’ rights. Once this period ends, the data will be deleted.
VIII – Customers’ Rights
Customers have the right to request, free of charge, access to, correction, update, or deletion of their personal data by sending a written request to: geral@treeflowerssolutions.com
IX – Children’s Privacy
Tree Flowers Solutions does not knowingly collect personal data from children under the age of 13. If such data is inadvertently collected, it will be promptly deleted.
X – Marketing Communications
With the explicit consent of customers, personal data may be used for direct marketing communications about Tree Flowers Solutions’ services. Customers may freely object to these communications at any time by emailing: geral@treeflowerssolutions.com
XI – Cookies
We use cookies to improve user experience on our website. These cookies do not collect identifiable personal data and can be managed by the user through browser settings.
Types of cookies used:
- Essential cookies for navigation;
- Analytical cookies for website performance analysis;
- Functional cookies to remember user preferences.
XII – Data Security
We apply strict technical and organizational measures to ensure the security of personal data against unauthorized access, loss, or destruction.
XIII – Contact Information
For questions or complaints related to privacy and personal data protection, please contact us via: geral@treeflowerssolutions.com
Tree Flowers Solutions, Lda
Brigantia Ecopark, Avenida Cidade de Leon, 506
5300-358 Bragança, Portugal